Your SQL environment depends on a few people who understand it_
Your most critical systems run on SQL Server. But everything about that environment, how it's configured, what needs attention, and what's running in the background, lives with a few people. When they're sick, on leave, or gone, you don't just lose a resource. You lose all knowledge about your own SQL environment.
This is what that actually looks like_
You can't hire fast enough.
There aren't many DBAs left. So you call a consultant, expensive, unfamiliar with your environment, and available on their schedule, not yours.
When they leave, you're back where you started.
A few people. One point of failure. Nothing left when they're gone.
Most managers don't know what's actually running in their SQL environment.
They assume everything is fine. And it usually is. Until it isn't.
How Soltak AB broke the cycle_
Soltak AB had the same problem. One person carrying the entire SQL environment. No documentation or knowledge anyone else could rely on.
In 2019 they replaced their DBA consultant with DB24. Today their SQL environment is managed by their own systems administrators, no specialist dependency, no single point of failure.
The difference isn't just uptime. It's that their entire organization now has access to knowledge that used to live in one person's head. That's not a technical win. That's an organizational win.
If availability is a high priority, you can't be without a product like DB24. Otherwise you become very person-dependent.
Juhani Wendt
Service Owner
Environment managed by their own systems administrators. No specialist required.