More databases, more complexity, same number of people. At some point, something has to give, and usually it's the thing no one has time to look at.
Technicians without DBA expertise are responsible for backups, maintenance jobs and performance. They check logs manually, running scripts, hoping nothing breaks overnight.
Not because anyone made a mistake. But because no one has the time or tools to find them before they become incidents.
Hire a dedicated DBA (if you can find one) or keep stretching the same team further. Neither feels like the right answer.
ITSAM faced exactly this decision. Their SQL environment was growing. Their team wasn't. They had technicians managing databases without DBA expertise, running scripts and checking log files to keep things running.
When DB24 connected to their environment, it immediately found problems they didn't know existed. A database had been installed on C: on an old server, something no one had flagged. Their team could suddenly see the entire environment without logging into SSMS or digging through logs.
Faced with the choice of hiring a dedicated DBA or deploying DB24, they chose DB24. Today, technicians who don't normally work with databases can verify backups and maintenance jobs on their own. Maintenance that used to take 10 hours a month now runs itself.
Since we started with DB24, I haven't spent a single minute on manual maintenance jobs that used to take me 10 hours a month.
Sebastian Johansson
Systems Technician
10 hours of manual work per month. Now zero.